Last updated 15 October 2026.

Prime PT ("we", "us") is run by Glenn, a personal trainer based in Milton Keynes. This policy explains what personal information we collect through this website and when you train with us, why we collect it and how we look after it. If you have any questions, email info@primept.co.uk.

What we collect

Contact form and messages: your name, phone number, email address, the plan you're interested in, the best time to call and anything you choose to tell us about your goals.
The "Find your plan" questions: these run in your browser and nothing is sent to us unless you choose to send your answers through the contact form.
If you become a client: information needed to train you safely, which can include health information you share with us, such as injuries, medical conditions or medication.

Why we use it

To reply to your enquiry and arrange your consultation (our legitimate interest in responding to you).
To plan and deliver your training safely (to perform our agreement with you).
Health information is only used with your explicit consent, and only to keep your training safe and appropriate.

We never sell your information and we don't use it for marketing unless you've asked us to.

Who we share it with

The website is hosted by Netlify. Messages sent through the contact form are passed to us by email using Web3Forms, a form service. Anonymous visit statistics are processed by Umami. If you're an online coaching client, your training data may be stored in Google Sheets or the Kahunas app. We don't share your information with anyone else unless the law requires it.

How long we keep it

Enquiries that don't lead to training are deleted within 12 months. Client records are kept for as long as we work together and for up to 6 years afterwards for insurance and legal reasons.

Website analytics

We use Umami, a privacy-friendly analytics tool, to see how many people visit the site, which pages they read and which buttons they press (for example "WhatsApp" or "Book a free consultation"). Umami doesn't use cookies, doesn't collect personal information and doesn't follow you across other websites. If your browser sends a "Do Not Track" signal, you aren't counted at all. We use this information only to improve the website, which is our legitimate interest.

Cookies

This website doesn't use advertising or tracking cookies. If that changes, we'll ask for your consent first.

Your rights

You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. Email info@primept.co.uk. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Privacy policy